To assist us with issue routing, select the type of request. iAPPS Product Issue involve using the iAPPS Admin or functionality within a website. Hosting Issue involves website performance, site outage or requests for changing to hosted environment. Digital Strategy Question involve digital marketing and website optimization. iAPPS Training Request involve requesting an estimate or to schedule a custom iAPPS training for your specific website. Self Service SaaS Deployment, SaaS Deployment & Corporate IT are for Bridgeline Digital Employees only.
Select the priority for your request in terms of business impact. Low is typically a question or recommendation for a future product enhancement or modification. Normal has a medium-to-low business impact that involves partial, non-critical loss of use of the iAPPS Admin in a production environment. High is a problem where your website is functioning but your use in a production environment is severely reduced or major functionality issues in the iAPPS Admin. Urgent is problem that severely impacts your use your website in a production environment and halts your online business operations.